Final Mile
Streamline Back office Functions for Final Mile
Aurora’s Back Office Solution helps Final Mile carriers automate billing, rating, and customer invoicing — improving operational efficiency by seamlessly connecting your routing solutions. Our platform streamlines billing, rating, and invoicing processes while accommodating the unique invoicing requirements of your shippers, all with minimal effort.
Driver & Contractor Settlements are fully automated through Aurora’s flexible Settlement Program. The system receives delivery data directly from your Final Mile routing solution and applies your customized settlement rules — whether at the driver, contractor, or facility level. This flexibility ensures accuracy, saves hours of manual work, and gives you complete control over how settlements are calculated and managed.
Final Mile
Streamlined Delivery from Warehouse to Doorstep
Aurora helps final mile carriers and delivery providers manage operations with precision. From routing to billing to driver settlements, our connected tools automate manual work and keep customers informed every step of the way.
Our Services
Supporting the Final Mile Industry
The Aurora Eco-System closes the gaps with from your routing solution and gives you a streamlined workflow that improves efficiency and increases productivity throughout your organization.
- Order Received – API/EDI Integrations
- Order Auto Rated
- Orders Routed*
- Communication to customer*
- Orders Executed*
- Orders Invoiced
- Contractor Settlements
- Accounting Integration
- Full visibility
*performed by your routing solution
About the Final Mile Industry
The final mile is where customer experience meets operational execution. Aurora’s solutions help carriers manage every part of the delivery process, connecting routing, dispatch, billing, and driver management in one integrated system. By reducing manual entry and automating data flow, final mile providers can improve speed, accuracy, and service quality.
With features like real-time status updates, automated billing, and customizable driver settlements, Aurora empowers delivery teams to stay organized and efficient. Whether you manage residential deliveries, white-glove service, or regional routes, Aurora gives you the visibility and automation needed to deliver on time and on budget.
The Benefits for Final Mile Carriers
Streamline your back-office, improve visibility, and deliver a better customer experience with Aurora’s connected solutions.
- Seamless data flow from your shipper including EDI/API which saves time and labor from your current routing solution
- By automating manual tasks like billing, invoicing, and driver settlements, Solutions
- Revenue audit immediately available based on agreed rates and accessorials
- Improved accuracy: The auto-rating and settlement features remove human error from calculations, improving the overall accuracy of billing and payroll.
- Greater visibility: The WMS and real-time status updates give carriers more insight into their operations, from the warehouse floor to the final delivery.
- Streamlined processes: Integrating billing, EDI, and driver settlements into a single system simplifies workflows and reduces reliance on "tribal knowledge," making it easier to train new employees.
- Automates billing, invoicing, and settlements to save time and reduce errors.
- Improves route efficiency and visibility with live order updates.
- Increases billing accuracy through automatic rating and data integration.
- Provides customer portals for real-time delivery tracking and document access.
- Simplifies communication between drivers, dispatchers, and customers.
Core Functions
Integration
- Integrates with your current routing software to sync order and delivery data automatically.
- Eliminates manual re-entry and keeps dispatch, billing, and accounting connected.
Billing and Rating
- Automatically rates deliveries based on contract terms and surcharges.
- Ensures accurate, transparent billing every time.
Flexible Invoicing
- Flexible Invoicing configurations to accommodate customer invoicing requirements
Driver/Contractor Settlement
- Calculates driver pay for both company drivers and contractors
- Automates calculation and reduces backoffice workload
Warehouse and Dock Control
- Improve your receiving process with item level accuracy
- Identify exceptions at the time of receipt in your facility
- Update shipment status automatically with received scan
Web Quoting
- Allow your customers to self quote against their rates or your default rate tariff.
- In addition, API web rating is also an option to allow customers to connect directly to their rates
Core Functions
Routing and Integration
- Integrates with your current routing software to sync order and delivery data automatically.
- Eliminates manual re-entry and keeps dispatch, billing, and accounting connected.
Billing and Rating
- Automatically rates deliveries based on contract terms and surcharges.
- Ensures accurate, transparent billing every time.
Driver Settlements
- Calculates driver pay for both company drivers and owner-operators.
- Automates payouts and reduces back-office workload.
Warehouse and Dock Control
- Tracks inbound and outbound freight with item-level accuracy.
- Identifies exceptions and keeps your customers updated in real time.
Customer Communication and Visibility
- Provides live delivery updates and access to documents like PODs and invoices.
- Improves satisfaction with faster, transparent communication.
Deliver Smarter, Faster, and with Greater Visibility
Aurora helps final mile carriers modernize their operations through automation and integration. With connected data, real-time visibility, and simplified billing and settlements, carriers can deliver more efficiently while improving profitability and customer satisfaction.